Frequently Asked Questions
- Are your specimens legally sourced?
- Yes. All specimens have been legally imported into the United States with proper inspection by the U.S. Department of Fish and Wildlife. For birdwing butterflies, we can provide a CITES number upon request.
- Will my specimen fade over time?
- No — every frame includes 99% UV-blocking, museum-quality glass specifically to prevent fading, along with acid-free archival materials throughout.
- Are the photos accurate to what I'll receive?
- Yes. Because many of our specimens are one of a kind, we always provide authentic photos of the exact specimen you'll receive, not a stock or representative photo.
- Where are the frames made?
- Every frame is sturdy and handmade right here in New Mexico, United States.
- How are the insects themselves sourced?
- 99% of our specimens are ethically sourced from farming operations, insect breeders, or antique collections. Insect farming has a positive influence on local insect populations.
- What's your return policy?
- If you're not satisfied with your product for any reason, contact us for a no-hassle return and full refund.